Refund Policy

This DRAFT explains our refund and GST-acceptance assurance policy. Final wording is pending legal sign-off.

GST-acceptance assurance

If a GST application using our address is rejected for reasons attributable to our documentation, we will re-generate the documents and support re-submission at no extra cost. If acceptance still cannot be achieved, you are eligible for a refund of the address fee.

Cancellations

You may cancel auto-renewal at any time. Fees already paid for the current term are non-refundable except under the assurance above.